Great Service Means Happy Customers

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1
EddieVHS
complete lack of customer focus. I wanted to buy a car, and I guess I was unlucky because I was corresponding with Igor Kamche, who promised that a financial advisor would contact me the next day. However, no one contacted me. After a week, I reminded Igor that no one had reached out to me, but my message went unanswered. It’s now been three weeks since then. I don’t think anyone will contact me at this point.
5
Mohamad Mahmassani
Jamal is a dynamic and professionnal seller in all levels. He knew the exact car that I needed. He took the time to explain every detail and was brutally honest with every opinion he gave. I highly recommend Jamal for his 5-stars service !!
1
carole johnson
I scheduled a test drive and when I got there at the arranged time the reception didn't acknowledge me nor did anyone else for several minutes. Then the person I was to meet with came over, said he'd go get the car and clear it off and did my partner and I want to sit down and have a coffee. I said no, I'd like to see the car please. He left and didn't appear again for a while. Came back to get his boots on and took a battery charger with him. was away for another several minutes and came back in muttering about the cold, grabbed a different charger and started to leave again. I stopped him and said, look if I have already waited nearly 1/2 hr and the battery is dead it's not looking good. I have to get to work. I went out with him and the car was buried in snow and still had ice on the windshield and windows. The battery was dead. I said this isn't going to work for me, that I had driven 1/2 hr to get there and shouldn't it have been ready to go when I arrived? he muttered about someone was supposed to clear the snow etc. I left and will not waste my time there again. Do not recommend.
1
lazlo lazlo
Hi everyone hope this helps I've found a car on autotrader and contacted the dealership they called me back to confirm the next day appointment. When I arrived to the dealership the vehicle was not there and I live 30min away. The sales rep apologized and asked me if I wanted to see it the next day I said yes. Today they called me in the am to confirm that the vehicle was at the dealership and to confirm that I was still interested I said yes . Few hours later the same salesman calls me saying the car was SOLD! I will never go back to this place And I strongly suggest to all of you to say away from this place.
1
Thomas Clegg
Had an appointment to test drive a Q5 2018 , confirmed the day before and arrived to the dealership in time for my appointment. Turns out the boss decided to take it for the weekend , what a waste of my time, and such an incredibly disappointing service. Don't waste your time like I did.
Amazing Experience

April 30 2020

Excellent service, a very nice buying experience with a very friendly salesman, congratulations to the team!
Amazing Service

March 05 2020

The sales department knows very well how to take care of its customers. Very good service received at Grenier Chevrolet!
Wonderful Welcome

January 07 2020

Wonderful welcome, I was heard and given good advice when buying my new vehicle. I've also had maintenance done recently and the service advisor recommended the appropriate services according to my Civic's mileage. CONGRATULATIONS TO THE WHOLE TEAM!
Excellent Experience

January 07 2020

My father-in-law bought an Odyssey and we met with Mario Savard, the Sales Manager, who understood our needs and gave us an excellent price. Excellent experience, familial, and completely honest! Congratulations to the team. Thank you again!
Great Experience

October 22 2018

Great experience when buying my vehicle as well as after-sales service. Very understandable, flexible, and great prices. Thanks to Gabriel Grenier, the General Manager.
Excellent Service

May 03 2018

Excellent mechanical service with Gabriel and excellent sales service with Alex. Thank you again boys, and bravo to the entire team.